Remote Virtual Assistant / Telemarketer

Company: Automation One Business Systems

Location: Remote

Type: Full-time or Part-time (Flexible hours)

Website: ----------

About Automation One Business Systems
Automation One Business Systems is an independent consultant specializing in researching, testing, and recommending best-in-class solutions for commercial, business, and office printing equipment. We partner with leading brands such as Canon, Francotyp-Postalia, Lexmark, Ideal/MBM, and Xerox to provide objective recommendations tailored to each client’s needs. With a 15,000 sq. ft. inventory of parts, toner, and equipment in our Vancouver and Burnaby locations, we ensure businesses stay operational and avoid downtime. Proudly serving Metro Vancouver for years, we’ve earned the Consumer Choice Award in the office equipment category for 19 consecutive years and maintain an A+ rating with the Better Business Bureau. Our commitment to excellent customer service drives everything we do.

Position Overview
We are looking for a dynamic and self-motivated Remote Virtual Assistant / Telemarketer to join our team. This hybrid role combines administrative support with outbound telemarketing efforts to generate leads, nurture client relationships, and contribute to our sales growth. If you thrive in a remote environment, enjoy connecting with people, and have a knack for organization, this could be the perfect opportunity for you!

Key Responsibilities
• Conduct outbound calls to prospective clients to introduce our printing solutions, qualify leads, and schedule appointments or demos.
• Handle inbound inquiries via phone and email, providing information about our products and services.
• Perform virtual assistant tasks, including data entry, email management, scheduling, CRM updates (e.g., tracking leads and interactions), and preparing sales reports.
• Research potential clients and leads using online tools to build targeted call lists.
• Assist in creating and sending follow-up communications, proposals, and marketing materials.
• Maintain accurate records of interactions and contribute to team goals for lead generation and customer engagement.
• Provide exceptional customer service to build long-term relationships and support our mission of keeping businesses running smoothly.

Qualifications and Requirements
• Proven experience (1+ years) as a virtual assistant, telemarketer, customer service representative, or in a similar remote role.
• Excellent verbal and written communication skills, with a professional phone manner and the ability to engage potential clients effectively.
• Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM software (e.g., Salesforce or similar).
• Comfortable with remote work setup, including reliable high-speed internet, a quiet workspace, and necessary equipment (computer, headset).
• Sales-oriented mindset with resilience to handle objections and rejection positively.
• Availability during standard business hours (Pacific Time preferred) to align with our Canadian client base.
• High school diploma or equivalent; post-secondary education in business, marketing, or a related field is a plus.

What We Offer
• Competitive compensation package with performance-based incentives.
• Fully remote work flexibility to balance your professional and personal life.
• Comprehensive training on our products, services, and sales processes.
• Opportunities for career growth within a supportive, award-winning company.
• Access to team collaboration tools and ongoing professional development.
• A positive, collaborative culture focused on customer success and innovation.

If you’re enthusiastic about helping businesses thrive through top-tier printing solutions and enjoy a mix of administrative and sales tasks, we want to hear from you!

How to Apply
Reply with your resume and a brief cover letter outlining your relevant experience. We appreciate all applications, but only shortlisted candidates will be contacted for an interview.