Hiring: Customer Support & Operations Virtual Assistant (Full-Time, U.S. High-Ticket Shopify Stores)

Only apply if you have prior experience working with U.S.-based high-ticket dropshipping stores on Shopify.

We’re looking for a reliable, full-time virtual assistant to join our team and support the daily operations of a fast-growing, high-ticket ecommerce store based in the U.S.

This is a phone-heavy, fast-paced role — ideal for someone sharp, confident on the phone, and committed to long-term, full-time work.

Responsibilities

As a Customer Support & Operations VA, you will work closely with our customer service manager and team to:

Answer inbound customer phone calls

Make outbound follow-up calls to close sales and resolve issues

Respond to emails and live chat inquiries

Process orders, manage backorders, and handle returns

Coordinate with suppliers and vendors

Assist in onboarding new suppliers

Solve problems quickly while keeping communication clear and professional

Requirements

Experience with high-ticket Shopify dropshipping stores (U.S.-based)

Excellent spoken and written English

Confident handling phone calls (non-negotiable)

Fast internet and a distraction-free home office setup

Positive attitude, strong work ethic, and quick learner

Availability: 40–50 hours/week, U.S. hours, 6 days/week

No other jobs or freelance commitments (full dedication required)

Pay & Schedule

Starting at $3–$4 USD/hr, depending on experience

Full-time only (40–50 hrs/week minimum)

Pay raises based on performance

Paid weekly via PayPal (must have a PayPal Business account)

How to Apply

Copy and paste this link into your browser:
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Read the full job description inside the form

Record and upload your voice sample by reading the provided script

Submit your completed application

Important:
This role is only for serious, full-time, long-term applicants.
If you already have another job, or if you are not confident on the phone, please do not apply.

We look forward to meeting the next dedicated tea ---------- mber who will grow with us.

– Trevor
Owner, Ecommerce Paradise Agency