Virtual Assistant – Sales, Phone Support & Social Media (Full-Time, U.S. Hours)

Virtual Assistant – Sales, Phone Support & Social Media (Full-Time, U.S. Hours)
Peoria Cleaning Pros | Remote | 40 hrs/week

We are looking for a friendly, professional, and organized Virtual Assistant to help grow our residential and commercial cleaning business. This is a full-time role for someone motivated, experienced in sales, and excited to grow with us.

About Us
Peoria Cleaning Pros is a growing cleaning business based in Illinois, USA. We provide both residential and commercial cleaning services. We started less than a year ago and are still improving our systems every week. We want someone who is open to learning, offering ideas, and growing with us.

Responsibilities (Current)
*Answer incoming calls from potential customers during U.S. hours
*Return missed calls and follow up with interested leads
*Provide pricing and service details (training provided)
*Convert leads into booked appointments (bonus for every booking)
*Post updates to social media pages (Facebook, Instagram, etc.)
*Upload photos and updates to Google Business Profile and Yelp
*Represent our company in a warm, helpful, and confident way

Responsibilities (Future)
*Assist current clients with questions and rescheduling
*Follow up with customers after cleanings to check satisfaction
*Coordinate with independent cleaning contractors to assign jobs
*Help with CRM tasks (we use tools similar to Go High Level)
*Assist with hiring independent cleaners

Requirements
*Excellent spoken English with a neutral or American-sounding accent
*Sales experience is required (phone or online sales)
*Preferred: Experience working in the cleaning industry (residential or commercial) or other home services
*Previous customer service or phone support experience
*Ability to confidently answer questions and guide customers toward booking
*Experience with booking software or CRMs (bonus for tools like Housecall Pro, Jobber, or Launch27)
*Strong attention to detail and organizational skills
*Quiet work environment and reliable internet connection (10+ Mbps)

Schedule and Pay
*Full-time: 40 hours per week
*Standard schedule: U.S. Central Time, 10:00 AM – 6:00 PM (subject to change as needed)
*The total of 40 hours per week will not change, but the exact days and times may adjust
*$5 per hour
*$5 bonus for every cleaning booked
*Long-term opportunity with potential for more responsibilities as the business grows

How to Apply
*Submit a short video introduction (1–2 minutes) so we can hear your communication style
*Share your resume or details about your experience
*Tell us briefly why this role is a great fit for you
*Mention any sales or cleaning industry experience you have

We are excited to find someone who can be the warm, confident voice that helps our residential and commercial customers feel cared for and ready to book.