Master Appointment Setter

Fun, Friendly Appointment Setter with a unique voice :D

Hi! Are you a master at conversations, organization, and follow-up?

I have a growing agency that is in need of an experienced Appointment Setter who is fun to talk, and hopefully has a unique voice.

Help us stay on top of our incoming calls, leads, and client follow-ups. This role is all about connection—you’ll be returning calls & Messages - and reaching out to leads who mostly already know who we are, and making sure those conversations turn into scheduled calls for our team.

You’ll also be responsible for answering basic inquiries and keeping communication smooth, clear, and professional.

Lots of work is available and long-term positions need to be filled! (Up to 40 hours or more if you want it!)

I need someone who can jump in soon, with the opportunity to grow into a more senior role over time.

Must be online US business hours (9am-6pm) - you can choose EST or PST once training is complete.

Tools You’ll Need to Be Comfortable With:
1. Conversational American English
2. CRM systems (GoHighLevel, or experience with similar)
3. Google Workspace (Docs, Sheets, Gmail, Calendar)
4. Call, text, and email communication tools
5. Slack (or other tea ---------- ssaging apps)

Skills You’ll Need:
1. American/Canadian Accent (Any Region)
2. Attention to Detail (tracking follow-ups, updating CRM notes, confirming details)
2. Excellent Communication Skills (clear, warm, professional phone/email tone)
3. Organization & Time Management (managing multiple leads and follow-up sequences)
4. Problem-Solving (handling objections, answering basic questions confidently)
5. Proactive Attitude (taking initiative on outreach without being asked)

The Perfect Applicant Will Have Experience With:

1. Appointment setting, lead follow-up, or customer service
2. Handling inbound/outbound calls with professionalism
3. Writing short, friendly follow-up emails and texts
4. Scheduling and coordinating across multiple calendars
5. Building rapport quickly with prospects
6. Working in a fast-paced environment

Application Instructions:

Change the subject line in your application to: “I LOVE [Insert the name of our cartoon mascot of ---------- ]”
At the top of your message, please write a few sentences on your background and why you’re a great fit.
Please include a short voice or video clip (30–60 seconds) introducing yourself so we can hear your phone presence.

Underneath, please answer the following questions:
Describe your prior work experience relevant to this role.
What CRM systems and tools have you used before, and how comfortable are you with them?
How would you handle a lead who hasn’t responded after several follow-ups?
Do you have any other experience that makes you perfect for working with us?

(Please answer all of the questions above, or your application will be disqualified.)

I’m very much looking forward to meeting you!

Thank you so much for your time,
Ashley