Remote Insurance Assistant – Property & Casualty Focus (Hawaii-Based Hours)

About Us:
We’re a Hawaii-based insurance agency committed to providing exceptional service and building lasting relationships. Our team thrives on collaboration, clear communication, and a shared dedication to protecting our clients’ businesses and livelihoods.

Position Overview:
We’re seeking a detail-oriented, client-focused remote tea ---------- mber with a strong background in Property & Casualty insurance. This role supports our commercial insurance operations and requires comfort with client interaction, even if it’s just to take a message with care and professionalism.

Work Hours:
Monday–Friday, 8:00 AM to 4:30 PM HST (Hawaii Standard Time)

Key Responsibilities:
- Handle incoming client calls with professionalism and empathy
- Assist with quoting, servicing, and documentation using EZLynx
- Support commercial insurance workflows and client communications
- Maintain accurate records and follow up on client inquiries
- Collaborate with tea ---------- mbers to ensure smooth operations

Required Qualifications:
- Minimum 3 years of Property & Casualty insurance experience
- Solid understanding of commercial insurance products
- Proficiency with EZLynx software
- Excellent verbal and written communication skills
- Fluent in English
- Some college education preferred
- Comfortable speaking with clients by phone, including message-taking

Remote Work Requirements:
- Reliable internet connection
- Quiet, professional workspace
- Ability to work independently and stay organized

Why Join Us?
We’re more than just an agency—we’re a community. You’ll be part of a team that values your expertise, respects your time, and celebrates your contributions.

ADDITIONAL TESTING
1) Written assignment for proof of writing efficiency
2) A verbal recording, reading a script provided by the agency owner
3) Video recording sharing information about yourself, your hobbies, your interests.