UGC Manager

About Cartice NYC ( ---------- )
We're a rapidly growing jewelry brand specializing in premium iced-out watches and accessories. Born in the Bronx, we're democratizing luxury by making high-quality, authentic-looking jewelry accessible to everyone. We've built a community of 100,000+ customers who trust us to deliver that premium jewelry without the premium price.

The Role
We're looking for a social media-savvy person to manage our growing UGC collaboration program. You'll be the primary point of contact for creators, influencers, and content partners who want to work with our brand. This role is perfect for someone who lives and breathes social media and understands what makes content go viral.
Key Responsibilities


Creator Outreach & Management

Respond to collaboration requests on Instagram, TikTok, and Ambassador forms
Vet potential creators using our established criteria
Send collaboration agreements and content briefs to approved creators
Track and organize all UGC partnerships in our system
Follow up with creators on deliverables and deadlines
Collect and organize completed content for marketing team review
Maintain relationships with high-performing creators for repeat collaborations



Content Strategy & Coordination

Coordinate product shipments to creators
Ensure creators understand our brand information and content requirements
Provide feedback on submitted content before approval
Identify trending creators and proactively reach out for partnerships
Monitor competitor UGC strategies and suggest improvements
Track performance metrics of creator content (views, engagement, conversions)



Relationship Building

Build genuine relationships with micro and macro influencers in our space
Negotiate collaboration terms and manage creator expectations
Handle creator questions about products, timelines, and requirements
Create and maintain a database of high-performing creators for future campaigns
Identify and recruit creators who align with our target audience

What We're Looking For
Must Haves:

Social Media Expert - You live on Instagram, TikTok, and understand what makes content viral
Hip-Hop/Streetwear Culture Knowledge - You understand our audience and can spot authentic creators
Communication Skills - You can build genuine relationships with creators and represent our brand professionally
Organization - You can manage multiple creator relationships simultaneously
Trend Awareness - You know what's hot in jewelry, fashion, and social media content
Hustle Mentality - You're proactive about finding new creators and opportunities



Preferred:

Previous experience with influencer outreach or social media management
Experience with creator collaboration platforms
Must speak English very well


Performance Metrics You'll Be Measured On:

Response Time - Under 12-15 hours for all collaboration inquiries
Creator Completion Rate - 80%+ follow through on collaboration agreements
Content Quality - High-performing UGC that drives engagement and sales
Relationship Building - Repeat collaborations and creator referrals
Pipeline Growth - Consistently growing our creator network



What We Offer:
Competitive pay - $ ---------- /month
Flexible schedule - work when creators are most active, Preferably late in the night or early in the morning Philippines Time
Remote work - work from anywhere with reliable internet
Cool network - you'll work with upcoming artists, influencers, and creators daily
Creative freedom - input on UGC strategy and creator partnerships