Content Operations Specialist

Job Title: Content Operations Specialist
Location: Remote
Hours: Full-Time, Monday–Friday
Timezone: Flexible, but overlap with EST required
Compensation: Competitive salary

About Kyri Media :
We help realtors dominate their market by turning short-form video content into consistent inbound leads. We handle the strategy, scripting, editing, and posting — so our clients can focus on selling.

We’re growing fast and need a Content Operations Manager who will own the backend of client content production — keeping scripts, edits, approvals, and posting flowing like clockwork.

What You’ll Do

Content Workflow Management :
Oversee the entire content pipeline (script ? recording ? editing ? approval ? posting).
Ensure zero delays in deliverables by setting clear deadlines and accountability for each step.
Run QA/QC checks on scripts, edits, captions, and posting schedules.

Systems & Process Building :
Use ClickUp (or equivalent) to manage and track content status across clients.
Build and refine SOPs, request forms, and templates to streamline communication between clients, editors, and social managers.
Spot inefficiencies and propose automation or workflow improvements.

Performance & Reporting :
Track key content KPIs (turnaround time, error rates, client approval times, posting consistency).
Provide weekly dashboards and updates to the CEO + Client Success Managers.
Identify bottlenecks and fix them before they impact client delivery.

Team Coordination :
Coordinate between scriptwriters, editors, social media managers, and CSMs.
Ensure creative teams deliver on brand, on time, and at quality standard.
Run weekly production syncs to keep everyone aligned.

What We’re Looking For

Must-Have Experience:
Project management in an agency, creative, or operations-heavy role
Strong ClickUp (or Asana/Trello) and Google Sheets/Docs organization skills
Experience with short-form video workflows (TikTok, Instagram Reels, YouTube Shorts)
Familiarity with QA/QC processes for content production
Strong English communication (written + verbal)

You’re a Fit If You:
Love organizing chaos into clarity
Thrive in fast-paced, high-standard environments
Build systems and fix problems before they even happen
Think in numbers & deadlines (not vibes)
Have an eye for detail — and don’t let mistakes slip through

What You’ll Love :
Working with a mission-driven, elite remote team
Being the backbone of content delivery that keeps clients happy
Clear ownership — no micromanagement, just accountability

Direct impact: if you’re great at this job, the whole agency runs smoother

Apply here : ----------