Chief Operating Officer (COO) – Ecommerce & Fashion (Remote / Philippines Preferred)

Job Title:

Chief Operating Officer (COO) – Ecommerce & Fashion (Remote / Philippines Preferred)

About The Business:

The client's business is a premium fashion and lifestyle brand, creating thoughtfully crafted sleepwear, bridal, and limited-edition collections. We deliver exceptional experiences to customers worldwide and are looking for a dynamic COO to manage the entire business while we scale globally.

The Role:

You will be the right-hand person to the founder, overseeing all aspects of the business, including ecommerce operations, logistics, inventory, vendor management, and team leadership. You will also help shape strategy, growth, and business execution, ensuring the brand continues to operate efficiently while scaling.

Key Responsibilities:

Manage end-to-end ecommerce operations: fulfillment, inventory, shipping, and returns

Oversee cross-border logistics, vendors, and partnerships

Lead and manage a growing team

Collaborate with marketing, finance, and creative teams to align operations with business goals

Implement scalable processes and drive operational efficiency

Contribute to business strategy, growth planning, and P&L management

Serve as the day-to-day decision-maker for operational and business issues

Requirements:

7+ years in ecommerce or retail operations, with senior management experience

Experience in fashion, lifestyle, or DTC brands strongly preferred

Proven ability to manage global operations, teams, and vendors

Strong understanding of inventory, fulfillment, logistics, and P&L

Comfortable working remotely and making autonomous decisions

Excellent problem-solving, leadership, and communication skills

What We Offer:

Full responsibility to run and scale a premium brand

Competitive compensation.

Flexible/remote work with global exposure

Opportunity to grow into a long-term leadership role

How to Apply:

Please submit:

Your resume / CV

A brief note describing a time you ran or managed a business, team, or ecommerce operation end-to-end

Applications that demonstrate independent thinking, leadership, and experience with premium Australian or US brands will be prioritised.