Operations Support Coordinator

Key Responsibilities

Keep JobTread (our project management software) updated and accurate.

Track KPIs and put them into simple reports so the team knows how we’re doing.

Assist with scheduling projects and making sure warranty work is logged and handled.

Keep subcontractor lists organized — tracking who we use, how they perform, and helping build out our “bench.”

Stay on top of key logistics: weekly customer updates, 30-day check-ins, and keeping paperwork in order.

Jump in on other organizational or admin projects to support leadership.

What We’re Looking For

Organized, reliable, and willing to take ownership of details.

Comfortable with software and learning new systems (JobTread or similar tools a plus).

Clear communicator — both written and verbal.

Eager to learn the pool construction business and grow with the company.

Someone with initiative who enjoys creating structure and helping a team succeed.

How to Apply

To be considered, applicants must complete the following:

Share a short video introduction (2–3 minutes) telling us:

Why you’re a fit for this role

Your experience with organizational tools (JobTread, CRM, or similar)

An example of a time you helped keep a team or project on track

Submit a sample KPI or reporting dashboard you’ve created (can be a screenshot, PDF, or even a simple spreadsheet) that shows how you organize and track performance.