Operations & Admin VA (Full-Time, Remote – $3/hr - $4/hr)

We run a group of **local service businesses in Ireland** (home services, trades, construction). We’re looking for a reliable **Operations & Admin Virtual Assistant** to help manage incoming jobs, coordinate with contractors, and handle light admin.

This role is part customer service, part scheduling, part admin — you’ll be the bridge between customers and our team on the ground in Ireland.

### **What You’ll Do**

* Get client/job details from our system (calls come in through our call team).
* Contact contractors, confirm who can attend, and agree a time.
* Confirm details with the customer.
* Track the job status (on-site / completed).
* Send payment link to the customer and confirm payment.
* Ask for a review after the job is done.
* Light admin: update spreadsheets, check prices, make simple reports.
* Help onboard new contractors (collect documents, add to sheets, set rates/areas).
* Follow our SOPs and use our phone app + internal tools.

### **Hours**

* **30 hours/week (6 hrs/day, 5 Days a week).**
* Fixed shift: **09:00–15:00 (Irish time).**
* Must be fast to respond during your shift.

### **Pay**

* **$3/hr - $4/hr (hourly contract).**
* Bonuses for performance (speed, payments collected, reviews).

### **Requirements**

* Strong English skills (spoken & written).
* Quiet workspace + stable internet.
* Comfortable calling customers & contractors.
* Able to follow checklists, keep tidy notes, and stay calm with urgent jobs.
* Basic Google Sheets/Docs/Calendar skills.
* Reliable, punctual, and detail-oriented.

*(To show you’ve read this job post fully, please include the word **Waterfall** in either your subject line or the body of your application. Applications without this won’t be reviewed.)*

**You must also attach a short voice note / voice recording** introducing yourself. We’re looking for a clear, neutral accent that works well for Irish customers — it doesn’t need to be perfect, but applications without a voice note will be automatically invalid.

### **Why Join Us?**

* Work directly with the business owner — not a big corporate.
* Clear SOPs and systems (you’ll always know what to do).
* Long-term role with growth potential if you perform well.
* Get real responsibility — you’ll be the one keeping the wheels turning!

### **How to Apply**

Please apply with:

1. A short intro about yourself.
2. Your internet speed test result.
3. A **voice note/voice recording** (required).
4. Your current availability (hours & days).

???? This role is for someone **serious, reliable, and fast on the phone**. If you’re looking for a long-term position and can manage jobs start-to-finish, we’d love to hear from you.