Sales & Customer Growth Specialist (Full-Time, Rockstars ONLY)

About Us
We’re The Mop & Broom, one of the fastest-growing premium home cleaning services in Fort Worth, TX. Our mission is simple: deliver the best cleaning experience in the city with high standards, relentless simplicity, and world-class customer care.

We’re now looking for a Sales & Customer Growth Specialist who can take inbound interest and turn it into long-term, recurring customers. If you love connecting with people, are confident on the phone, and know how to sell value (not discounts), we want to talk to you.

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What You’ll Do
• Answer inbound sales calls, web quote requests, and new customer inquiries.
• Convert leads into recurring cleaning customers at premium pricing.
• Run consistent follow-ups via phone, SMS, and email to close opportunities.
• Confidently handle objections and position our service as the best choice in Fort Worth.
• Work within our CRM to manage pipeline, track results, and maintain notes.
• Collaborate with our Ops/Customer Experience team to ensure smooth onboarding for new clients.

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What We’re Looking For
• Sales experience required (closing or high-volume inside sales preferred).
• Excellent English communication skills (verbal + written).
• Confident, persuasive, and customer-focused.
• Highly organized, detail-oriented, and able to follow a proven process.
• Comfortable working independently and being measured by results.
• A “figure it out” attitude — proactive, resourceful, and resilient.
• Availability Monday–Friday, 8:00 AM–5:00 PM CST (Texas timezone). WE MAY BE INTERESTED IN WEEKEND AVAILABILITY SO THAT IS A PLUS

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What We Offer
• High salary (the range is our payscale).
• Performance-based bonuses and raises.
• Flexible vacation — just give notice, and we’ll work with you.
• Long-term growth opportunities in a fast-expanding company.
• A supportive team culture — you’ll work directly with our Owner, Operations Manager, and Customer Experience team.

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To Apply

Follow these steps carefully (applications that don’t follow will not be considered):
1. Change the subject line to: “I want to work for you, Cormac and [Co-Founder’s Name]”
2. At the top of your message, write 2–3 sentences about why you’d be a great fit for this sales role.
3. Include a 200–500 word writing sample (something you’ve written yourself, not AI-generated).
4. Answer these questions clearly:
a. Number of years of sales experience.
b. Sales software/CRM you’ve used before.
c. A time when you successfully closed a difficult deal.
d. What makes you stand out as an applicant.
e. Attach a sample of your voice (reading a short pitch or voicemail).
f. Your resume.

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This is a high standards position. If you believe you’re an A+ player who can grow with us, apply now — we’re excited to meet you.

— Cormac O.
Owner, The Mop & Broom