Virtual Assistant / Customer Support + Basic Designer

About Us

We are a US-based printing company looking for a reliable and friendly tea ---------- mber to assist with daily customer support and simple design tasks.

Responsibilities

Answer and manage incoming phone calls from customers

Take customer information and record orders/messages in our system

Respond to simple customer inquiries and forward complex issues to management

Assist with basic design edits (resize images, adjust colors, prepare print-ready files using Canva or Photoshop)

Handle basic admin tasks such as email management and simple Shopify updates

Requirements

Basic English communication (speaking & writing) – must be able to handle customer calls

Knowledge of Canva, Photoshop, or Illustrator (basic editing skills required)

Stable internet connection and quiet working environment

Friendly, patient, and reliable attitude

Comfortable working US business hours (Louisiana Time – CST)

Benefits

Stable, long-term full-time position

Training provided for printing industry tasks

Opportunity to grow within the company

Supportive and flexible working environment