Support VA (US timezone) for Spiritual Membership Platform

We’re looking for a Support VA to cover member communications during US hours (9am–7pm PT). You’ll be the front line helping members access livestreams, journals, and our community forum.

Your role:
- Respond to member questions via helpdesk (email + comments) in a calm, empathetic tone.
- Post daily public Updates in our community (short, clear progress notes).
- Escalate bugs with clear steps + screenshots to the dev team.
- Protect the founder and creator (no direct pings).

Requirements:
- Fluent written English (native or near-native).
- Previous support experience (SaaS, membership, or digital products).
- Available US business hours.
- Calm, solution-oriented communicator.

Trial: We’ll start with a paid 1–2 day trial shift this week. If you’re great, this extends 20–40h/week

When applying:
1. Film a quick Loom introducing yourself.
2. Start the proposal with "alchemy"