Client Experience & Ordering Assistant – Portrait Photography

About the Role:
I’m looking for a warm, detail-loving assistant to help guide clients through the exciting stage that comes after their portrait session: selecting and ordering the artwork that will live in their homes for years to come. This role is all about pairing a thoughtful client experience with an eye for detail and design.

What You’ll Do:
Connect with clients after their session and guide them through the ordering process with care and confidence
Share product knowledge and suggestions for albums, wall art, and prints that best showcase their portraits
Coordinate the details of each order—facilitating retouching, preparing files, and working with print labs (you won’t be doing the retouching yourself)
Ensure every order is accurate, polished, and delivered beautifully
Keep client communication clear, kind, and consistent

What We’re Looking For:
Proficiency in Lightroom (for image handling and file organization)
Familiarity with portrait products like albums, wall collections, and print finishes
Strong organizational skills with a love for details
Excellent communication skills—professional yet approachable, with a warm and genuine voice
A clean, simple aesthetic and appreciation for timeless design

What We Value:
Creating a seamless, elevated experience for every client
Helping families choose artwork that truly reflects their story
A balance of professionalism and heartfelt client care

Details:
Part-time, remote/online
Flexible hours, with availability during client ordering windows
Compensation based on experience

To Apply:
Please send a short note introducing yourself and share your favorite portrait product (album, framed wall art, print box, etc.) and why. Applications without this detail won’t be considered—it helps me know you’ve read carefully and truly connect with what we do.