Klaviyo Email Marketing Support Specialist

About Us

I’m Jess, the founder of In Flow Marketing, based on the Gold Coast, Australia.
We help product-based eCommerce brands turn email into a reliable, stress-free sales channel.

We believe in:

-Smarter marketing (no guesswork)

-Stronger relationships with customers

-Simple, sustainable systems that actually work


You’ll be joining a friendly, supportive remote team that values good communication, proactive thinking, and doing things the right way.

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About the Role

We are looking for an experienced Klaviyo email marketing specialist to create high-converting campaigns and flows for multiple eCommerce brands.
You’ll handle strategy, copywriting, design, and technical setup – from idea to send.


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Your Responsibilities

-Plan, design, write, and build campaigns and automations in Klaviyo

Follow email deliverability best practices:

-Build at least 30% of each email in Klaviyo with text blocks

-Optimise every email for mobile devices

-Add clear and relevant alt text to images

-Create and adapt email templates in Canva and Klaviyo

-Write persuasive, brand-appropriate copy (we have AI tools to support you if needed)

-Run A/B tests and improve results based -on key metrics

-Work with our internal team via ClickUp and Slack

-Deliver work on time while maintaining high quality

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What We’re Looking For

-2+ years proven Klaviyo experience (especially with eCommerce brands)

-Knowledge of email marketing strategy and deliverability best practices

-Confident with both creative and technical work in Klaviyo

-Good written English and ability to design for mobile-first viewing

-Canva skills (Shopify knowledge is a bonus)

-Proactive, reliable, and able to work independently while accepting feedback

-Strong time management and attention to detail

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Non-Negotiables

Please do not apply if you:

-Always design emails completely outside of Klaviyo

-Do not understand deliverability

-Need constant reminders to complete tasks

-Have poor written English or work slowly (we expect a max of 2 hours per email from start to finish)
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Perks

-Work with a supportive, friendly international team

-Ongoing training to improve your skills

-Flexible, remote role with consistent hours (more hours possible for the right person)

-Work across a variety of eCommerce brands, you'll never get bored!

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How to Apply

Send your application with:

1. Your hourly rate in AUD

2. Examples of Klaviyo emails and flows you have created (include screenshots or live links)

3. A short summary of your eCommerce experience

4. Tell me about a specific time when you improved an email campaign’s performance. What changes did you make, and what were the results?

5. If a client’s average open rate drops from 40% to 20% in one month, what steps would you take to find the cause and fix it?