Head of Customer Support & Dispute Management

We’re hiring a full-time Customer Support & Dispute Manager to help build our in-house CS system for a fast-growing e-commerce brand. You’ll set up and run Re:amaze (or similar customer service software), automate emails, handle disputes, respond to customers, and liaise with suppliers.

Mandatory: Proven dispute-handling experience with Klarna, PayPal, and Stripe, plus hands-on experience using Re:amaze or other similar customer service platforms. Applications without this will not be considered.

To be considered, please include a :) in your application.

Pay: $5/hour, 40 hrs/week, with potential raises after 3 months.