Virtual assistant

Position Overview

Blue Touch Cleaning Services, LLC is seeking a highly organized, detail-oriented Virtual Assistant to support our administrative, scheduling, and customer service needs. This role is vital in keeping our cleaning operations running smoothly while providing excellent communication with clients and staff.

Key Responsibilities

Scheduling & Calendar Management

Book, reschedule, and confirm cleaning appointments.

Manage daily and weekly cleaning schedules for technicians.

Coordinate with staff to ensure coverage and efficiency.

Customer Communication

Respond to emails, phone calls, and text inquiries.

Send service reminders, quotes, and follow-ups.

Handle customer concerns or complaints professionally.

Administrative Support

Create and maintain client records in our CRM or booking system.

Prepare invoices, send payment reminders, and record transactions.

Assist in preparing contracts, proposals, and service agreements.

Marketing Support

Post on social media (Facebook, Instagram, etc.) with provided templates.

Respond to social media messages and inquiries.

Assist with email marketing campaigns and promotions.

Operational Assistance

Order supplies as needed and coordinate delivery.

Track employee timesheets and assist with payroll preparation.

Help prepare monthly reports on performance and expenses.