Full-Time Virtual Front Desk – Chiropractic Practice (Work From Home)

About Us
Dr. Doug Willen is a viral chiropractor with over 1 million followers across 7 platforms, known for dramatic transformations, celebrity treatments, and high-impact chiropractic content.

Our Social Channels:

YouTube: Animal Cracker – 552K+ | House of Chiro – 441K+

Instagram: Animal Cracker – 73.7K+ | House of Chiro – 182K+

TikTok: Animal Cracker – 86K+ | House of Chiro – 105K+


Facebook: Animal Cracker – 250K+

We are a fast-paced, media-savvy chiropractic office serving patients in New York City. We’re looking for a reliable, detail-oriented Virtual Front Desk Assistant to join our team full-time.

Responsibilities:

•Greet and check in patients virtually via live video, engaging face-to-face throughout the day as the Virtual Front Desk representative.

•Schedule and confirm appointments

•Answer and respond to emails, phone calls, and text messages

•Maintain professional, timely communication with patients and our team

•Learn and understand our brand, channels, and audience to provide excellent service

Requirements:

Minimum 2 years of customer service, virtual assistant, or front desk experience

Must be able to work New York City hours (Eastern Time)—
Monday 11:00 AM to 1:00 PM
Tuesday to Friday, 9 AM to 5 PM

Full-time only – 35+ hours/week, no other jobs allowed

Excellent written and spoken English

High-speed, reliable internet connection

Professional, friendly, and patient-focused attitude

Ability to work independently while staying responsive to the team

Pre-Screening Skills Checklist
In your application, please confirm you have:
-Experience with scheduling & calendar management
- Strong English communication skills (verbal & written)
- Ability to handle calls, emails, and texts professionally
- Reliable internet & backup plan for outages
- Experience in a fast-paced or client-facing role

To Apply:

Step 1 – Written Application Questions (answer in text)

1. Would you feel comfortable working on a live video screen, speaking face-to-face with patients throughout the day?

2. What’s your favorite way to make someone feel welcome when they walk into (or log into) a space?

3. You’re working remotely, what’s one thing you do to stay focused and organized during the day?

4. How would you describe your personality when interacting with people in a professional setting?

5. Do you have experience working the graveyard shift? If yes, how long have you been doing it?