Virtual manager assistance - Eastern Time zone

PLEAE NOTE TO APPLY YOU MUST SEND A 1-2 MIN VIDEO INTRODUCING YOURSELF. APPLICATIONS MUST BE AVAILABLE TO WORK IN EASTERN TIME. WITHOUT A VIDEO WILL NOT BE CONSIDERED

We are seeking a detail-oriented and proactive Virtual Assistant to join our growing team. This remote position plays a crucial role in managing communications, scheduling, and administrative tasks to ensure smooth operations and outstanding customer service.

MAST HAVE A PROVEN SOLID INTERNET CONNECTION

Key Responsibilities:

1. Customer Communication

* Answer phone calls and respond to texts promptly

* Schedule appointments and address client inquiries

* Coordinate with technicians to ensure seamless service delivery

2. Job Coordination and Monitoring

* Track ongoing jobs to confirm completion and accurate invoicing

* Ensure clients are billed correctly and follow up on timely payments

3. Technician Support and Oversight

* Maintain accurate records of technician hours and assist with payroll prep

* Monitor compliance with company procedures and protocols

4. Reporting

* Prepare and distribute daily and weekly reports on sales, calls, clients, and job progress

* Track and analyze performance metrics to identify trends and improvement opportunities

5. Social Media Management

* Post daily updates across social media platforms to engage clients and promote services

Skills and Qualifications:

* Exceptional organizational and multitasking skills

* Excellent written and verbal communication

* Proficient in scheduling tools and reporting software

* Familiarity with social media platforms (Facebook, Instagram, etc.)

* Self-motivated and efficient in a virtual work environment

Schedule and Compensation:

Hours: Sunday to Friday, 7:00 AM to 9:00 PM EST (flexible shifts).
Pay: USD5 per hour.