Virtual Admin Assistant (Full-Time) – Physical Therapy Clinic (USA-Based)

Location: Remote | Type: Full-Time | Long-Term Opportunity

We are a growing physical therapy practice based in a south suburb of Chicago area looking for a dedicated and detail-oriented Virtual Admin Assistant (VA) to join our team. This is a generalist role with diverse responsibilities that support both patient care and backend operations.

What You'll Be Doing:

-Answer incoming calls professionally and warmly

-Schedule and manage appointments using our EMR system (Jane.app) and Healerhub

-Post content to our social media accounts (Facebook, Instagram, etc.)

-Pre-certify insurance coverage (simple tasks with SOPs provided)

-Identify patient success stories and send review requests

-Fax Plans of Care and patient reports to referring physicians

-Create and maintain mailing lists for marketing outreach

-Assist with other VA/admin duties as needed to support clinic operations

Must-Have Qualifications:

At least 2 years of VA or admin experience in a healthcare or service-based setting

Excellent English communication skills (spoken and written) – impeccable grammar required

Strong organizational skills and attention to detail

A proactive mindset – you love solving problems and figuring things out

Confident using tools like Jane.app, Canva, Google Workspace, and social media platforms

Fast and reliable internet connection

???? Bonus Points if You Have:

Experience in physical therapy, chiropractic, or medical admin support

Familiarity with insurance verification or billing

A knack for content creation or managing email marketing campaigns

What We Provide:

Clear SOPs and training

Supportive leadership and stable, long-term employment

Opportunity to grow with our company and take on new responsibilities

Competitive pay, depending on experience and skillset

-How to Apply:

If you’re an organized, positive, and reliable professional who thrives on working independently and getting task completed — we want to meet you!

Please submit the following:

Your updated resume

A 1–2-minute video introducing yourself and why you’d be a great fit

An audio file of you reading a short paragraph of your choice (to assess your spoken English)

Your OnlineJobs.ph profile link

Subject line: “PT Rockstar VA – [Your Name]”