Social Media & Admin Assistant

Overview:
We’re seeking a proactive, organised, and creative assistant to support daily business operations. This role combines social media content creation and management with general administration, basic CRM updates, and customer service tasks.

Key Responsibilities:

Plan, create, schedule, and monitor daily social media content across platforms.

Respond to social media comments and messages in line with brand tone.

Handle general administrative tasks, including email and document management.

Update and maintain CRM records to ensure accuracy and follow-up tracking.

Make and receive phone calls to liaise with customers, suppliers, and partners.

Provide professional, friendly, and solution-focused customer support.

Skills & Attributes:

Strong written and verbal communication skills.

Confident in using social media platforms and scheduling tools.

Organised, detail-oriented, and able to manage multiple priorities.

Comfortable speaking with customers on the phone.

Basic experience with CRM systems (training provided if needed).

Type: Part-time or full-time (flexible for the right candidate).