Bilingual Amazon Support Representative (Spanish & English) – E-Commerce Experience Preferred

Description:
We are looking for a Bilingual Amazon Support Representative to join our remote team. Our clients are Spanish-speaking entrepreneurs learning how to sell on Amazon. You will help them via chat, email, and calls, guiding them through Amazon Seller Central and answering e-commerce questions.

Responsibilities:

Provide support to Spanish-speaking clients (chat, email, and calls).

Assist with Amazon Seller Central navigation, order issues, and account questions.

Escalate technical or advanced issues to management when needed.

Follow our training scripts and SOPs.

Keep a positive, friendly, and patient tone with clients at all times.

Requirements:

Fluent in Spanish (native or near-native) and good English communication for internal team use.

Experience with Amazon Seller Central or other e-commerce platforms (Shopify, eBay, etc.) preferred.

Strong customer service skills and problem-solving abilities.

Reliable internet connection and quiet workspace.

Schedule:

Full-time (40 hours/week)

Monday to Friday, with possible occasional Saturday work.

Philippine daytime or flexible schedule to overlap with U.S. hours.

Salary:

$600–$800 USD/month depending on experience.

Paid training period.

Long-term position with potential for growth.

How to Apply:

Send your resume in English or Spanish.