Client Success Manager

We are Singapore’s fastest growing performance marketing agency seeking
Client Success Manager
(1 full-time, remote position available)

Do you love helping people win?
Are you naturally organized, detail-oriented, and great at following through?

If yes — we want to hear from you.

???? Who We Are
We’re TRES, Singapore’s fastest-growing performance marketing agency.
We help speakers, coaches, and service-based business owners build and scale million-dollar offers through paid ads, sales funnels, and high-level mentoring.

We also run a powerful software called Funnel Creation Kit (FCK), and we’re looking for a Client Success Manager to help our users, mentees, and private clients get the results they came for — with world-class support and systems.

???? What You'll Be Doing (Don’t worry — we have SOPs for all of this!)
You don’t need to know everything before applying — if you have the attitude and aptitude, we’ll guide you through our proven systems, templates, and workflows.

Your role is to make sure clients win. You’ll be working closely with our internal team and clients to ensure they stay supported, engaged, and on track.

Client Success & Support
- Onboard new clients (software users, mentees, private clients) with our proven onboarding flow

- Track their progress and follow up if they’re stuck or inactive

- Support on coaching calls (note-taking, sending reminders, summarizing action steps)

- Monitor success metrics and improve retention using simple reporting tools

Event Management (Local & Overseas)
- Help us organise and coordinate live events — from sourcing venues to handling logistics

- Liaise with vendors, book venues, and manage client comms before, during, and after the event

- You don’t need prior experience — if you’re detail-oriented and resourceful, we’ll teach you

Community & Relationship Building
- Be the go-to person clients turn to when they need clarity or support

- Help manage our client groups and foster accountability, progress, and wins

- Cheer them on. Clients stay when they feel seen, supported, and celebrated

???? Requirements
You don’t need to tick all the boxes — if you’re confident you have what it takes, we want to hear from you.

? Strong English speaking is a must; English writing is a bonus
? Good with people, even better at follow-through
? Detail-oriented and able to juggle multiple tasks or clients
? Strong sense of responsibility and problem-solving
? Familiarity with tools like Google Sheets, ClickUp, or GoHighLevel is a plus
? Bonus: Event or client support experience in digital/marketing/coaching fields

???? Why Join Us?
We give you templates, checklists, and SOPs — you're not starting from scratch

Work remotely with a high-performing, passionate team

No time tracking. You work toward clear KPIs and results

Travel opportunities to support client events

You'll never feel like “just a support role” — you’ll be a key player in client wins

If you're ready to grow with a world-class team and make a real impact, apply now:
???? ----------

We can’t wait to meet you. ????