Virtual Office Assistant

About Us:
Cure Advanced Aesthetics Institute is a premier aesthetics and beauty school committed to excellence in education, student success, and professional growth. We specialize in preparing future beauty and medical aesthetics professionals with hands-on training, cutting-edge curriculum, and a supportive learning environment. Our mission is to empower students with the skills, confidence, and business knowledge to thrive in their careers.

We are seeking a highly organized, proactive, and tech-savvy Virtual Office Assistant to support our enrollment, administration, marketing, and student services operations from a remote location. This role is ideal for someone who thrives on multitasking, excels at customer communication, and enjoys making a positive impact on both prospective and current students.

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Position Summary:

The Virtual Office Assistant will serve as an essential point of contact between our school and potential students, as well as a support resource for our Financial Department, instructors, management, and Director. The role will include student recruitment and enrollment, electronic document management, social media marketing, sales calls, and administrative support. The ideal candidate will have exceptional communication skills, strong organizational abilities, and the ability to work independently while meeting deadlines.

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Key Responsibilities:

Student Enrollment & Communication
• Respond promptly to inquiries from prospective students via phone, email, text, and social media
• Conduct virtual enrollment consultations to explain program offerings, schedules, tuition, and financing options
• Guide prospective students through the application and enrollment process, ensuring all required documents are submitted
• Maintain regular follow-up with potential students to encourage timely enrollment decisions
• Track and report on enrollment leads and conversion rates

Electronic Filing & Administrative Management
• Establish, organize, and maintain an electronic filing system for all student and school documents
• Ensure student records are accurate, complete, and compliant with state and accreditation requirements
• Assist with virtual scheduling for interviews, orientations, and student advising sessions

Financial Department Support
• Assist the Financial Department in organizing and maintaining accurate student financial records
• Help track tuition payments, payment plans, and financing documentation
• Provide students with financial information as directed by the Financial Department

Social Media Management & Marketing
• Manage daily posting across school social media platforms (Instagram, Facebook, TikTok, LinkedIn, etc.)
• Create engaging content to highlight student work, program benefits, instructor expertise, and school culture
• Respond to comments, messages, and inquiries on all social media channels
• Assist with digital advertising campaigns to promote enrollment, special events, and school services

Sales Calls & Advertising
• Make outbound sales calls to potential students and referral sources
• Assist in executing advertising campaigns (email, social media, and digital ads) to attract new students
• Track and report results from marketing and advertising efforts

Support for Instructors, Management, & Director
• Assist instructors with virtual student communications, scheduling, and distributing course materials
• Support management and the Director with special projects, reports, and operational needs
• Coordinate virtual meetings, prepare agendas, and document meeting notes

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Qualifications:
• 2+ years of administrative, virtual assistant, or enrollment-related experience (education industry preferred)
• Strong verbal and written communication skills, with professional phone etiquette
• Proficiency in Microsoft Office, Google Workspace, Canva, and social media management tools
• Experience in social media marketing and content creation
• Ability to work independently, prioritize tasks, and meet deadlines in a remote environment
• High level of professionalism, discretion, and attention to detail
• Sales or student recruitment experience is a plus

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Benefits:
• Opportunity to work with a growing, mission-driven school
• Professional development opportunities in education, marketing, and administration