Administrative Assistants (Administration & Office Support)

Job Vacancy – Service Scheduler/admin/BD
Company: VicCare – Australian NDIS Specialist
Location: [Insert Location or Remote]
Hours: Flexible, starting anytime after 11:00 AM Australian time (AEST)
Type: Casual

About Us
VicCare is an Australian company specialising in the NDIS, dedicated to delivering high-quality care and support services for all ages. We are seeking a motivated and organised individual to manage client schedules, liaise with providers, and ensure smooth service delivery for our clients.

Core Duties
Demonstrate good computer skills and strong verbal communication.

Learn and use our scheduling application CARE VAULT (training provided).

Call support workers daily to ensure progress notes are completed.

Be the first point of contact for all service scheduling-related queries for Care at Home clients.

Review rostering services and communicate with providers regarding changes and confirmations.

Create and maintain accurate client service schedules, seeking guidance from the designated Case Manager when needed.

Communicate service changes promptly to relevant consumers, service providers, and the Case Manager.

Record all consumer-related communication in the database in accordance with procedural guidelines.

About You
Strong organisational and communication skills.

Well-spoken with the ability to communicate effectively with a wide range of people.

Comfortable working after 11:00 AM Australian time.

Able to learn new systems quickly (especially CARE VAULT).

Attention to detail with accurate data entry skills.

Experience in NDIS or community services (preferred but not essential).

Why Work with VicCare?
Flexible start times after 11:00 AM AEST.

Supportive and collaborative team environment.

Opportunity to make a meaningful difference in the lives of people in the community.

Ongoing training and professional development opportunities.

How to Apply:

Email: ----------