Insurance Benefit Specialist

• Verify patient insurance coverage and update records accordingly.
• Obtain referrals and or authorizations.
• Communicate with insurance companies to obtain benefit information.
• Assist patients with insurance-related inquiries and explain coverage details.
• Confirm appointments, collect co-pays, deductibles, self-pay fees, and conduct patient satisfaction
surveys.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Provide support to billing and administrative staff as necessary.