Serviced Accommodation Manager

We are a UK-based serviced accommodation management company seeking an experienced and reliable Virtual Assistant to manage guest communications and cleaner coordination for our portfolio of properties.
This is a long-term role for someone who has previously worked in short-term rental or serviced accommodation management and can confidently handle day-to-day operations with minimal supervision.

Requirements:

Proven experience working with a serviced accommodation or short-term rental management company (UK experience is a plus).

Strong written and spoken English skills.

Experience using Airbnb, Booking.com, and property management systems.

Familiarity with Turno (or similar cleaning scheduling software) and Airtable/Notion is a bonus.

Excellent organisational skills and attention to detail.

Ability to work independently and handle urgent situations calmly.

Reliable internet connection and backup plan.