Virtual Billing and Accounts Receivable Specialist

Position Summary:
We are seeking a detail-oriented, organized, and proactive Virtual Billing and Accounts Receivable Specialist to manage client invoicing, track receivables, follow up on outstanding payments, and ensure accurate financial records. This role is essential to maintaining healthy cash flow and delivering excellent customer service related to billing and payment matters.

Key Responsibilities:
Prepare, issue, and manage accurate client invoices on a recurring and ad hoc basis

Track and monitor accounts receivable aging reports and follow up on past-due balances

Communicate professionally with clients regarding billing inquiries, payment status, and resolution of discrepancies

Maintain up-to-date financial records in accounting software (e.g., QuickBooks, Xero)

Reconcile payments received with bank deposits and financial records

Collaborate with internal teams to verify billing accuracy and contract compliance

Generate financial reports related to billing and collections as needed

Assist in developing and improving billing processes and A/R workflows

Qualifications:
Proven experience in billing, accounts receivable, or bookkeeping (2+ years preferred)

Strong knowledge of accounting software (QuickBooks, or similar)

Excellent communication and customer service skills and must be able to communicate well in English

High attention to detail and strong organizational skills

Ability to work independently and meet deadlines in a remote work environment

Proficiency with spreadsheets and data entry tools

Understanding of financial and confidentiality protocols

Preferred Skills:
Experience in [industry] billing (e.g., childcare, healthcare, legal, etc.)

Familiarity with CRM systems or automated billing platforms