Customer Service

We are an E-Commerce company that is looking for a customer service representative.
QUALIFICATIONS
Must agree to be over the phone during shift
- At least 3 years of relevant work experience (e-commerce and Amazon)
- Excellent English written and speaking communication skills
- Excellent customer service skills
- Ability to drive results according to company goals
-Open mind and positive attitude to learning new skills
- Experience in E-Commerce business workflow
- A home office with a strong and reliable internet connection
- Flexible on schedule
MAKE SURE YOU ARE ABLE TO DOWNLOAD THE SOFTWARE (LARK)

RESPONSIBILITIES

- Execute strategies to gather reviews and maintain a good rating.
- Provide excellent customer service by responding to all reviews, messages, and return requests
- Analyze all customer reviews, messages, and return requests to fix our product or listing issues.

BENEFITS AND PERKS

- Convenience of working directly from the comfort of your home (remote/virtual working)
- Unlimited learning opportunities
- Results-oriented work environment with a lot of room for growth and development
- Competitive compensation and bonus opportunities

PLEASE EMAIL YOUR RESUME