Concession Supervisor

Concession Sales Supervisor Job Description

JOB PURPOSE
• The successful candidates are expected to perform the development of the brand by motivating the sales and concession team.
• She/he will be supervising all daily selling activities and leading a selling team in her/his assigned store accounts.
• Responsibilities include coaching and monitoring selling behaviors, teaching product knowledge and communicating policies and procedures.
DUTIES AND RESPONSIBILITITES
• Monitor the weekly sales performance of assigned accounts and ensure achievements of targets and ranking.
• Oversees the performance of special stores and critical accounts.
• Consolidates and analyzes reports, feedback and be able to anticipate opportunities to maximize sales.
• Supervises the concession coordinators and management trainees in managing their assigned concession stores.
• Conducts proper training to concession coordinators and monitors their performance, including the evaluation of their performance.
• Ensures that stores are cost-effective by having the right number of sales personnel.
• Ensures that the team has the best and most effective sales personnel through proper recruitment and training.
• Monitors sales personnel are evaluated and assessed for renewal, transfer or replacement.
• Motivate and coaches sales personnel as well as reprimands or sanctions them if needed.
• Monitors product performance and ensures right mix merchandise.
• Ensures right, sufficient and on-time ordering of stocks to assigned accounts.
• Monitors turnover rate of merchandise and perform needed like pull-out, consolidation, and hold delivers.
• Ensures right merchandise allocation and display based on brand direction.
• Recommends marketing activities appropriate and needed by the accounts.
• Meets up regularly with concession coordinators and to discuss sale performance and merchandizing.
• Meets up the promo training assistants to get feedback regarding stocks movement, physical changes in the store and assesses personnel’s performance.
• Proposes and implements changes in concession operations.
• Does periodic store visits to accounts.
• Maintain good business relationship with partner retailers.
• Performs marketing activities like market research, executing promotions and advertising of accounts handled.
• Coordinates with visual merchandising department, marketing and creative team.