NDIS VA | Day Shift

We’re looking for a detail-oriented, proactive, and experienced NDIS Virtual Assistant to join our growing team. This is an excellent opportunity for someone who understands the NDIS landscape and can confidently manage a wide range of administrative and coordination tasks.

If you have a background in rostering, compliance, recruitment, payroll, client onboarding, support coordination, or social media marketing for NDIS providers, we’d love to hear from you!

Key Responsibilities:
Maintain and update participant records, rosters, and documentation
Coordinate shift schedules, staff availability, and support worker assignments
Ensure all provider and worker documentation is compliant and up to date
Assist with recruitment, onboarding, and staff file management
Process timesheets, payroll, and invoicing in line with NDIS requirements
Communicate with clients, support coordinators, and other stakeholders
Draft and update service agreements and participant support plans
Monitor and respond to inquiries via social media and manage content calendars
Use NDIS platforms such as SupportAbility, Careview, Lumary, or similar


Qualifications:
Minimum 1 year of experience in an NDIS-related role or as an NDIS VA
Strong understanding of NDIS compliance, rostering, and participant support
Familiarity with payroll and invoicing processes within the NDIS framework
Experience using NDIS software (e.g., SupportAbility, Lumary, etc.)
Excellent English communication skills (both written and spoken)
Tech-savvy with tools like Google Workspace, Microsoft Office, and CRMs
Highly organized, detail-focused, and capable of managing multiple tasks
Reliable internet connection and a quiet, professional home workspace


How to Apply:
To be considered, please follow these instructions carefully:
Change your email subject line to:
“Dedicated to Support NDIS Sector”

In your message, include the following:
A brief (2–3 sentence) introduction on why you’re interested in this role and why you're a strong fit
A summary of your experience in the NDIS space, including tools/platforms you've used
Details about your skills in rostering, client communication, or NDIS platform use
Your WhatsApp number and a link to your introduction video
Your updated resume (as an attachment or shareable link)

Shortlisted candidates will be invited to a Google Meet interview (video required).

We’re excited to connect with committed professionals who care deeply about making a difference and thrive in a virtual work environment!