Full-Time Customer Service Rockstar Needed (Not Your Average VA Job!)

We're running multiple 7-figure e-commerce brands and need someone who actually wants to build something, not just answer emails for a paycheck.

What you'll do:
- Handle customer support that actually retains people (not copy-paste responses)
- Keep our daily P&L tracking accurate (business decisions depend on this)
- Deal with suppliers when they mess up orders
- Handle Klarna/Stripe disputes (templates provided, but you need to think)
- Spot problems before I have to

You're built for this if:
- You've worked with real Shopify brands (not Amazon VA fluff)
- You can write replies that don't sound like bots
- You give a shit about results, not just checking boxes
- You want to grow into Ops Lead, leading a team, not stay stuck doing the same tasks forever

You're not a fit if:
- You need daily hand-holding
- You've never touched Shopify operations
- You want boring and predictable work

The deal:
- Base pay weekly + performance bonuses based on keeping customers happy.
- Work directly with me, real feedback, room to grow in the company as we scale.

Apply:
1. Quick fresh Loom video (60 sec) about your e-com experience
2. Answer: How would you handle "My order is late and no one is answering me!! This is ridiculous!"
3. Pick a core value that hits different and explain why you chose it: RESULTS OBSESSED | ATTENTION TO DETAIL | RELENTLESS OWNERSHIP | PREPARED TO WIN

You can only get shortlisted if you answer everything above.

Let's build something together.