Acquisitions Manager

???? About Us
We are a mission-driven real estate investment company that specializes in acquiring off-market properties burdened with title issues, unpaid tax liens, and unresolved inheritance claims. We believe that helping families resolve complex property issues creates value for communities — and that begins with a human conversation.

???? About the Role
We’re looking for a warm, patient, and resourceful communicator to join our team as an Acquisitions Manager. Your primary responsibility is to establish initial contact with potential heirs, build trust, and gather key information to help us resolve title issues and facilitate a successful property acquisition.
This is not a high-pressure sales role. It's about empathy, understanding, and guiding people through situations they may not even know they’re involved in. Many heirs are unaware of their connection to a property — your job is to help them understand their position, feel supported, and know what’s next.

???? Core Responsibilities
Make outbound calls to individuals who may be heirs to distressed or inherited real estate.


Explain situations clearly, calmly, and with compassion — especially in sensitive cases involving probate or family loss.


Build rapport and conduct guided interviews to identify other potential heirs, gather legal details, and document chain of ownership.


Accurately record all findings and conversations in our CRM and internal systems.


Coordinate with researchers, title curative specialists, and acquisitions staff to keep the process moving forward.


Handle follow-ups professionally and persistently across multiple parties.


Be a calm, confident voice when people feel uncertain or overwhelmed.



? Ideal Candidate Profile
You’re curious, empathetic, and naturally conversational


You have experience in customer service, case management, counseling, interviewing, or outreach roles.


You’re comfortable navigating difficult, emotional, or complex conversations with tact and sensitivity.


You can stay organized across multiple leads and cases.


You enjoy being part of a mission-driven team that’s solving real problems.


You’re comfortable with some ambiguity — and skilled at gathering facts from people who may not know the whole story.
???? Ideal DISC Ranges (Target Zone)
Trait
Ideal Range
Why It’s Needed
I (Influence) 50–80
Build rapport, communicate clearly, gain trust

S (Steadiness) 40–70
Patience, empathy, handling sensitive conversations

D (Dominance) 30–50
Drive to follow up, confidence to ask direct questions

C (Compliance) 20–40
Comfort with process, but not paralyzed by details



???? Bonus Points If You Have:
Experience working with probate, estate matters, or real estate title issues


Background in social work, paralegal services, intake coordination, or skip tracing


Familiarity with CRMs (Podio, Salesforce, REI-specific tools) and call-tracking systems


Spanish or other language fluency (but not required)

???? What Success Looks Like
Consistent contact with heirs and responsible parties


Clear, well-documented communication trails


Smooth collaboration with internal researchers and title partners


Building relationships, not burning bridges — even when people are skeptical or confused.


Helping us move from “unreachable” to “ready to sign” — with empathy, not pressure

Compensation: $5/hr + 1% commission

???? How to Apply
If this sounds like you, please email ---------- with the subject line: REI Acq Mgr Application.
Include a brief note about why this role resonates with you, and any experience you have in lead management, excess proceeds, or inheritance/property work.