Senior Operations & Sales Manager

Senior Operations & Sales Manager
(Automation | Leadership | B2B Sales | Strategy | Growth | Purpose)
Remote | Full-Time | Remote-First Culture

About the Role
We are a fast-growing, values-driven cleaning and lifestyle brand, serving a premium client base, including residential and commercial.

Our mission is rooted in excellence, integrity, and purpose, with social impact at the heart of everything we do.

As we prepare for national expansion, we are hiring a world-class Senior Operations & Sales Manager to lead our business into its next era of scalable, automated, and purpose-led growth.

Your Mission
You will:

Oversee day-to-day operations and team leadership

Execute and evolve our sales and marketing strategy

Implement smart systems and automation for 85–90% operational efficiency

Win high-value contracts through tenders and strategic partnerships

Build an empowered, performance-driven, and values-aligned team culture

Eliminate day-to-day CEO dependency by owning delivery systems


Key Responsibilities

Sales, Tenders & Growth
Develop a clear, results-driven quarterly sales strategy

Reach Monthly Sales KPI's

Lead B2B sales outreach and pipeline management

Research and submit competitive tender proposals

Manage CRM, conversion rates, client onboarding, and upselling

Oversee lead sources (e.g., outbound and inbound inquiries)

Operations & Automation
Streamline daily operations across bookings, staff scheduling, and client relations

Build and enforce SOPs and automation to reduce manual work by 85%

Supervise cleaners, remote admin/VAs, and service quality

Utilise company tools for operations

Team Management & Culture
Lead recruitment, training, and performance management

Promote a strong, purpose-driven internal culture

Coordinate wellness and recognition programs

Conduct regular reviews and improve staff accountability

Purpose-Driven Leadership
Ensure service delivery aligns with brand values and charitable mission

Champion internal culture, social impact programs, and high standards

Inspire a values-led team that balances compassion with execution


Reporting & Financial Oversight
Report weekly to the CEO on sales, staffing, costs, profit margins, and forecasting

Work closely with the CEO and accountant to ensure financial health

Track efficiency metrics and recommend cost improvements


Who You Are!
5+ years of experience in sales, operations, or leadership roles (service-based or product-based business)

Proven record in B2B sales, tender writing, or closing contracts

Systems- and results-oriented, you love building smart processes

Understand P&L, cost structures, forecasting, and sales performance

Hands-on leader who thrives in lean, fast-paced, high-trust environments

High-level proficiency in tools and systems

Excellent communicator, both strategic and action-oriented

Aligned with purpose-driven work, you want to build something that matters

Why Work With Us?
Ground-floor leadership role in a premium, purpose-led business

High trust, high autonomy, results matter more than hours

Clear path to long-term leadership and potential performance bonuses

Direct mentorship from a visionary founder with global expansion plans

Flexible, remote-first work culture built on respect, purpose, and execution

This is not just a job — it's a movement.

If you're ready to build, lead, and grow a lean, smart, and soulful business that balances systems with purpose, we want to hear from you.

To Apply:
Please send:

Your CV or resume

A 2-minute short video explaining why you’re the ideal candidate