Executive Assistant – Tech & Operations (Jobber + QuickBooks)

A growing septic system company in the U.S. is hiring a tech-savvy Executive Assistant to help manage operations, customer communications, backend tools, and day-to-day admin. This is a long-term position with room to grow for the right candidate who can take initiative and run systems efficiently.

Responsibilities:

Manage and update client jobs, invoices, and scheduling through Jobber

Handle invoicing, payments, and reconciliation using QuickBooks

Organize daily tasks, follow-ups, and team assignments

Maintain and update the company CRM

Build and manage basic automations (Zapier or native tool integrations)

Communicate with customers via email, text, and occasional outbound calls

Coordinate with the owner and field staff via Slack

Track daily performance and assist in optimizing workflows

Keep digital records and communications organized in Google Workspace

Requirements:

Strong command of English (written and spoken)

Experience using Jobber and QuickBooks (non-negotiable)

Familiar with Slack, CRMs, and basic automation tools like Zapier

Highly organized and proactive in solving problems

Comfortable making outbound calls (appointment reminders, follow-ups)

Available full-time during Pacific Time hours (8 AM – 5 PM PST)

Reliable internet connection and professional working environment

Preferred (Not Required):

Experience in the home services industry (plumbing, HVAC, septic, etc.)

Familiar with dispatch coordination or field service communication

Background in admin, operations, or systems support