Medical Doctor as Clinical VA

About Us
Prosper Women’s Health is a U.S.-based women’s health clinic offering exceptional care in a warm, compassionate environment. We are currently expanding our virtual team and seeking a Virtual Medical Doctor to assist with day-to-day patient support and internal coordination.

Role Overview
This is a non-diagnostic, non-prescribing role ideal for a physician with excellent written communication and strong attention to detail. The core responsibility is to triage and respond to patient portal messages, adhere strictly to SOPs, and escalate appropriate matters to the in-person physician. Your work will directly support patient satisfaction and make the lives of our U.S.-based clinical staff easier.

Key Responsibilities
Respond to clinical messages sent by patients via the online portal in a timely, professional, and compassionate manner.

Triage incoming patient inquiries and determine if they can be resolved virtually or need to be escalated.

Forward appropriate messages and tasks to the in-house physician for further action.

Follow clearly defined Standard Operating Procedures (SOPs) with zero deviation.

Assist with surgical scheduling coordination when needed, following specific workflows.

Monitor task completion and follow up with virtual tea ---------- mbers (e.g., Patient Care Coordinators) when necessary.

Attend virtual meetings or daily check-ins with the U.S. team.

Qualifications
Medical degree (MD or equivalent) – Required

OBGYN or Women’s Health experience is a strong plus but not required.

Excellent English written communication and grammar.

Strong organizational skills and attention to detail.

Experience working remotely in a healthcare setting is preferred.

Comfortable using EMRs (Athena Health) and team collaboration tools (Teams, etc.).

Ability to work Philippines night shift (to align with U.S. Central Time) if needed.

What We’re Looking For
Someone who follows instructions to the letter.

A self-starter who can work independently but knows when to escalate.

Someone who genuinely enjoys helping patients and supporting a growing medical practice.

A reliable tea ---------- mber who understands the importance of SOPs in a clinical environment.