Remote Booking Assistant

Position Type: Full-Time (Remote)
Schedule: Sunday - Saturday (6 days per week (one day off during the week), 11:00 AM – 7:00 PM (WITA time)
Compensation: Competitive, based on experience
Preferred Candidate: Female, with strong communication and discretion

About the Role:
We are seeking a professional, reliable Remote Booking Assistant to manage client communications and schedule appointments via WhatsApp. You will be the first point of contact for clients, handling inquiries, confirming bookings, and ensuring seamless coordination with the team.

Key Responsibilities:
Communicate with clients via WhatsApp in a friendly, respectful, and professional manner

Provide information on services, pricing, availability, and booking terms

Confirm and coordinate appointments between clients and staff

Maintain confidentiality at all times

Follow up on inquiries, send reminders, and manage cancellations/rescheduling

Keep a simple log of daily bookings and updates

Communicate effectively with management regarding client feedback or issues

Requirements:
Excellent written and verbal communication in English (other languages a plus)

Strong customer service skills with a calm, friendly tone

Reliable internet connection and access to WhatsApp during working hours

Comfortable working remotely and independently

Prior experience in booking, hospitality, or virtual assistant roles preferred

Female applicants preferred for this role

What We Offer:
Flexible remote work environment

Supportive management and training provided

Steady weekday schedule with potential bonuses

Opportunity to grow with a small, client-focused business

To apply, please send a short introduction, your CV or relevant experience, and availability to [Your Contact Email or WhatsApp].