Customer Service VA for a 7 figure company

We’re looking for a dedicated and reliable Virtual Assistant to join our team. In this role, you’ll support our customers by delivering high-quality service and helping ensure a smooth and positive experience for each client.

If you're someone with great communication skills, a positive attitude, and a proactive mindset, we’d love to hear from you.

---

Responsibilities:

- Respond to customer inquiries via email in a professional and timely manner
- Resolve issues efficiently and clearly explain product or service information
- Keep accurate records of customer interactions and updates
- Work with the team to improve internal customer service workflows
- Handle additional admin or support tasks as needed

---

Requirements:

- Previous experience in customer service or a similar role
- Excellent written and spoken English
- Reliable internet connection and a quiet workspace
- Strong organizational skills and the ability to work independently
- Detail-oriented with a problem-solving mindset

---

Preferred (Not required but a plus):

- Experience as a Virtual Assistant or in remote customer support
- Familiarity with platforms like Zendesk, Freshdesk, or Re\:amaze
- Experience with e-commerce or Shopify

---

What We Offer:

- Competitive pay based on experience
- Flexible working hours
- Long-term growth opportunities

---

How to Apply:

If you’re interested, please send us your updated resume and a short Loom video (1–2 minutes) where you introduce yourself and tell us why you think you’d be a great fit for the role. Dont forget to mention the secret word in your loom video and to put in the subject of your application. The secret word is: Orange.

If you forget to mention the secret word or skip the video, we won’t be able to consider your application.

Looking forward to meeting you!