Shopify Customer Service Support

We're looking for a reliable, detail-oriented, and organized team player to join our remote customer service team. If you love helping people, thrive in a fast-paced e-commerce environment, and communicate clearly and professionally, we’d love to hear from you.

Important:
- Your English must be at least 9/10 – both written and spoken.
- If you’re not highly organized, detail-focused, and proactive in working with a team, this position is not for you.

Responsibilities:
- Respond to customer emails promptly and professionally.
- Assist customers with tracking, complaints, and return inquiries.
- Communicate with our suppliers and internal team about order updates.

Requirements:
- Proven customer service experience.
- Experience with Shopify and Re:amaze is a must.
- High attention to detail and excellent organizational skills.
- Strong written communication skills in English.
- Ability to work independently and collaboratively.
- Reliable internet connection, a high-quality webcam, and a good microphone.

What We Offer:
- Competitive pay.
- Flexible remote work setup.
- A supportive, team-driven environment.
- Opportunities to grow within the company.