Customer Service Representative

Company Description

MAKS Enterprises is dedicated to making automotive module repairs reliable, affordable, and convenient. Founded by an entrepreneur with a passion for fixing TIPMs, we have grown into a global team focused on solving the complexities of maintaining modern vehicles. Specializing in rebuilding modules to perform like new, we combine technical expertise with empathetic customer service to make the replacement process seamless. At MAKS, we truly have your back.

Role Description

This is a full-time role for a Customer Support Specialist, located in Dumaguete City Negros Oriental. The Customer Support Specialist will handle day-to-day tasks such as managing customer inquiries, providing solutions, ensuring customer satisfaction, and enhancing the overall customer experience. The role involves assisting customers with technical issues, processing orders, and ensuring a smooth communication flow between the company and its customers.

Qualifications

Minimum 1 years of Experience in Customer Service, Customer Support, and ensuring Customer Satisfaction
Skills in improving Customer Experience and managing Customer Relations
Excellent communication and interpersonal skills
Ability to problem-solve and multitask effectively
Proficiency in using customer service software and tools
Experience in the automotive industry is an advantage
High school diploma or equivalent; further education is a plus

Interested Applicants may reply with their CV link here. or
Send their CV to ----------

Once again, this position requires candidates who are open to working during the night shift in Dumaguete or any nearby Location within Negros Oriental