Virtual receptionist

??????? Job Title:

Part?Time Virtual Receptionist (Potential to Grow Full?Time)

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???? About Me & My Business

At Body Oasis Massage Therapy, I create a serene, client?centered space. I’m seeking a friendly, organized, and professional Virtual Receptionist to be the first point of contact for my clients—by phone and messaging—to ensure a smooth appointment experience.

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???? Position Overview

As my Virtual Receptionist, you’ll:
• Answer incoming calls and texts with warmth and professionalism
• Schedule, reschedule, or cancel appointments
• Respond promptly to client inquiries, troubleshooting and resolving concerns
• Maintain the appointment calendar accurately and efficiently
• Provide clear, concise communication that reflects my brand
• Highlight any issues or program suggestions directly to me

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???? Ideal Candidate Will Have:
• Excellent verbal and written communication skills
• Strong customer?service and conflict?resolution abilities
• Fast learning and adaptability to new systems
• High professionalism: polite, calm, and solution?oriented demeanor
• Detail?oriented and organized
• Ability to work independently in a quiet, remote setup

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???? Bulletin: Medical Knowledge & Compliance
• Familiarity with basic medical terminology (e.g., muscle groups, common conditions) to understand and format appointment notes clearly
• Adherence to confidentiality standards—understand PHI (Protected Health Information), maintain privacy, and follow secure communication protocols
• HIPAA awareness and training: complete HIPAA certification and annual refreshers, maintaining strict data handling discipline
• Recognize and escalate urgent issues: ability to pick up on emergency cues (“severe pain,” “possible injury”) and alert appropriate healthcare personnel

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???? Details & Perks:
• Part?time: 1–3 hours per day, with potential transition to full?time
• Flexible remote schedule (daytime availability preferred)
• Competitive hourly pay + performance?based bonuses
• Ongoing training & support
• Gain experience in spa?business operations and client relations

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? To Apply:

Ready to be the voice of Body Oasis Massage Therapy? Please send:
1. A brief cover letter
2. Your relevant experience (especially in medical/spa settings)
3. Your daily availability within the 1–3 hour window


???? Why You’ll Love This Role:
• You’ll be part of a calming, client?focused massage therapy practice
• Work from a comfortable home workspace
• Role offers real growth: from part?time to full?time, with added responsibilities
• Make an immediate impact by helping clients and supporting my mission

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???? Tips for a Strong Application:
• Highlight any virtual?receptionist experience
• Show your ability to handle fast?paced environments and multitask
• Include examples of how you solve problems or de?escalate issues
• List any experience with HIPAA, medical confidentiality, or compliance training
• If you’ve used scheduling tools like Calendly, MassageBook, or Mindbody, let me know!

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Looking forward to welcoming someone who shares my passion for professionalism, privacy?conscious communication, and client care