Medical Assistant/Nurse

What You’ll Do:
Front-End Responsibilities:

Greet patients warmly via phone, email, or in person

Schedule appointments and follow up on client intake paperwork

Educate patients on services, membership options, pre/post-care instructions

Maintain accurate and HIPAA-compliant records

Provide administrative support and ensure a smooth patient experience

Back-End Responsibilities:

Make outbound sales calls to local businesses for collaborations and referrals

Contact cold leads or past inquiries to re-engage interest in services

Assist with EMR entry, follow-up messaging, lead tracking, and client communication

Support the provider with documentation and occasional prep work for virtual or in-person visits

Participate in various startup projects and be flexible to adapt as the company grows

You’re a Great Fit If You:

Are U.S.-based and speak with a clear, professional American accent

Have a background in healthcare (Medical Assistant, LPN, RN, or similar preferred)

Are confident making outbound calls and can build rapport easily

Understand HIPAA compliance and how to handle patient data securely

Thrive in a startup environment and can wear multiple hats

Are tech-savvy, organized, and excellent at follow-through

Preferred Experience:

2+ years in a medical office or telehealth setting

Experience with EMR systems and customer service tools

Previous exposure to aesthetics, wellness, or concierge care is a plus

Compensation:

Based on experience; hourly or project-based with growth potential

To Apply:

Email your resume and a brief note sharing why this role is right for you. Include a short voice recording introducing yourself.