Go High Level | AI Agents | AI Bots | AI Expert | n8n | APIs |

This is a full time job with an initial project to start off with to test skillset and ability to work in this role. The person who takes on this role will eventually lead a team of specialists who will deploy this and many projects like this for clients. We are looking for someone who is comfortable and confident enough to guide thor project and give best practices for accomplishing our AI goals.

Initial Scope of Work: AI Chat Agent + Comment Responder Agent
Objective:
Develop and deploy two AI-powered tools for Dunzo clients:

An AI Chat Agent that handles inbound inquiries via Go High Level (GHL) Inbox: Website Chat, SMS, Facebook, and Instagram DMs.
An AI Comment Agent that monitors Facebook and Instagram posts, identifies leads or FAQs in comments, and responds intelligently or flags for review.

1. AI Chat Agent for GHL Inbox
Goals:
- Capture and qualify leads 24/7 across chat channels
- Provide instant responses to common questions
- Escalate complex queries to humans
- Log all conversation data in GHL CRM

Target Platforms:
- GHL Webchat Widget
- GHL Inbox (SMS, FB/IG DMs)
(Optional later phase: WhatsApp, Google Messages)

Core Features:
- Initial greeting with dynamic fallback (“Hi! How can I help today?”)
- Lead qualification: name, phone, service type, ZIP code, timeline
- FAQ handling (pricing ranges, services offered, service areas, hours, etc.)
- Smart escalation if the user says “call me,” asks something unclear, or seems frustrated
- Simple “bot-to-human” handoff with internal notification (Slack or GHL alert)
- Integration with business-specific KB (e.g. GHL Custom Fields, Docs, or Pinecone)

Tools & Stack:
- n8n
- OpenAI API (GPT-4o) for response logic
- Pinecone or Supabase (if vector retrieval needed)
- Go High Level API for inbox sync, contact updates, and conversation threading
- Webhook access for real-time triggers from GHL

Deliverables:
- Working GHL Inbox-integrated bot that responds within 2 seconds
- Lead data stored in GHL Contact fields + Notes
- FAQ document and initial prompt/response structure
- Handoff logic and Slack/internal alert integration
- Onboarding SOP for deploying this to new client accounts
- 1–2 test accounts launched and verified with real client data

2. AI Comment ---------- for Facebook/Instagram
Goals:
- Monitor comments on posts/ads
- Respond to leads with helpful messages (“Send us a DM and we’ll get you a quick quote!”)
- Hide or flag spam/inappropriate comments
- Escalate angry or confused comments to humans

Core Features:
- Real-time scanning of comments on business page posts/ad posts
- Classifies comment type: lead, general comments on product, spam, troll, customer concern, question
- Replies to lead/comment types with pre-trained friendly replies
- Adds commenter to GHL as a new contact if phone/email is found or captured via DM follow-up
- Option to hide offensive/spam comments automatically

Tools & Stack:
- Meta Graph API (comment fetch and post)
- n8n or similar workflow engine
- OpenAI API (for classification + response generation)
- Go High Level API (optional: store contacts or tag comments in GHL)
- Slack or GHL task creation for human review (if escalated)

Deliverables:
- Agent that pulls comments from Facebook/IG business pages
- Response engine that posts context-aware replies based on comment type
- Logging of actions (replied/hidden/escalated)
- Escalation pipeline to Slack or GHL Notes/Tasks
- Simple admin interface or doc where we can define:
- Comment categories
- Sample responses
- Trigger words for escalation
- Deployed to 1–2 test accounts for validation


You will be working directly with the CEO on this project. We are looking to hire this role quickly with a goal to deploy the above project in 6-8 weeks. To apply for this position please please follow this link to submit your resume and fill out our application. ----------

We do not accept application through messages. If you send us a message and don't follow the instructions above you will not be considered for this position.

Looking forward to meeting you!