Experienced Short Term Rental VA for Vacation/STR Company

Opportunity to work with a growing company that always rewards excellent work.

This role requires someone with excellent written English for an online Guest Communication & Reservations management Personal Assistant position. Experienced in booking platforms for a Short-Term Accommodation company. Providing luxury accommodation in Brisbane, Queensland (Australia).

A few details on what we are looking for - minimum:
- up to 25hrs/week
- 5 day availability
- Similar time-zone to AEST

MUST Be:
- Highly experienced with Channel Management - Uplisting, Hostaway, Breezeway & Properly
- Highly experienced with platform listing integrations and importing/exporting
- Highly experienced with Platforms (Booking . com, Airbnb, VRBO, Charge Automation & Stripe as the main platforms)
- Airbnb Resolutions
- Airbnb & BCom Support Communication

Desirable but not essential
- Experienced in AI integration/Chat Bot development
- Experience with CANVA or similar

Jobs required:
- AI integration/BOT development
- Platform integrations and management
- Property Listings
- Keep listings active and at the top of searches
- Guest Communication & Reservations management (back up support)
- Guest Review Responses
- Developing Standard Operational Procedure Documents
- Task Scheduling to different teams within company
- Communicating with cleaning & maintenance teams
- Sourcing and ordering of products


You will be our specialised virtual assistant who will assist with the migration and ongoing management to Uplisting and Breezeway platforms and assist with the integration of AI into our Channel Management platforms. You will also support our current VA in the Guest Communications & Reservations Management space. This role will continue evolving into higher skilled work and training.
If this sounds like something you would love to be a part of let us know
Look forward to hearing from you