Customer Service Retention Specialist

We’re currently looking for a Retention Specialist to join our growing team. In this role, you’ll be at the forefront of improving customer satisfaction and loyalty by managing product return requests, service cancellations, and refund inquiries. Your goal will be to help customers find value in our products by clearly communicating how they support their health needs—turning potential cancellations into positive outcomes.

If you have strong communication skills, a customer-first mindset, and experience in handling returns and retention challenges, this could be a great fit for you. We’re looking for someone with 2–3 years of relevant experience, who thrives in a fast-paced, performance-driven environment. The position is fully remote plus performance-based incentives. If this sounds like something you’d be great at, apply here: ----------