Therapist Community Executive

Overall Purpose: Safe Space is a fast-growing mental health tech start-up based in Singapore. We’re a B2B2C digital mental healthcare provider that provides not only fast & discreet access to clinical therapy services, but coaching and mental health education.

We are a group of passionate innovators who believe in creating tech solutions for social good.

At Safe Space, we believe in “People, Passion and Purpose”. We invest in people who embrace creativity and enjoy taking ownership of their work. We work in small teams to try new ideas, iterate and move fast to develop products.

Due to COVID-19, we have seen an increase in both users and therapists applying to be on our platform and we need to support and onboard them.

We need a community management executive to act as a catalyst through building relationships with our audiences that enable them to act together for the common good of their clients, and create more resilient communities.

Do you enjoy organizing events? Have you ever wanted to try managing and building a community for a brand? If you answered yes to the above, here’s your chance to do just that! We’re currently looking for someone who is competent in creating community-centered content and organizing activities and events to build a community for our brand.
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We are currently looking for someone who can commit full-time.


Responsibilities
Support founding team in planning and executing a cohesive series of engagement and education programmes for counsellors.
Support founding team in developing a timeline and budget for programmes.
Liaise with the founding team and necessary stakeholders to ensure smooth execution of programmes.
Cultivate and manage relationships with key stakeholders such as clients, volunteers, counsellors, and partners.
Support with other general and programme-related administrative and logistics duties.
Identifies community assets and resources
Listens widely to junior and experienced counsellors of all backgrounds within the community to understand more about their lives, needs and how they feel about their community Identifies community assets and resources
Identifies and encourages counsellors who are natural connectors and natural leaders within the community
Advocates for the counsellor community or under-represented aspects of the community
Actively markets and promotes the Safe Space programmes within counsellor community
Manage community forum through email, Facebook, Telegram or ----------


Requirements
---------- with strong attention to detail.
Able to work independently and multi-task.
Good communication and interpersonal skills.
Able to connect and communicate with people from different backgrounds
Experience with arts programming or events is a plus.
Experience organising and facilitating educational or community engagement programming is a plus (training will be provided)


Key Outcomes

Community activity and provision is mapped
People are listened to and engaged
Increased activity is happening within the community
Counsellors and counsellor groups are being linked creating a more connected community
Personal, team and programme objectives are met.




Qualifications
Educated to GCSE level or equivalent
Bachelors in Psychology, Counselling, Marketing desired