Sales Funnel & CRM Virtual Assistant (Real Estate)

We’re looking for a reliable, detail-oriented Virtual Assistant to manage our WhatsApp-based sales funnel and CRM system for a Dubai real estate company. You will be the first point of contact for inbound leads, qualifying them using a defined script, tagging them correctly, and updating the CRM to ensure a seamless sales handoff.

Respond to inbound WhatsApp messages using predefined scripts
Ask qualifying questions and record lead responses into the CRM
Tag leads (hot, warm, cold) and assign them to relevant sales agents
Maintain up-to-date CRM records with full contact and engagement data
Add leads to WhatsApp broadcast group if not ready to speak to an agent
Escalate hot leads immediately to the sales team
Use templates to send follow-up messages and appointment reminders
Monitor CRM and WhatsApp activity to ensure no leads are lost
Maintain confidentiality of all data and comply with strict data protection rules
Report daily/weekly activity and performance

???? Minimum Requirements:
Experience using CRMs like GoHighLevel, HubSpot, Pipedrive, or similar
Comfortable using WhatsApp Business (ideally with API or CRM integration)
Clear written English and great communication skills
Strong attention to detail and organisational skills
Ability to work independently and manage time well
Familiarity with real estate or lead generation processes is a bonus