Full Time
$1120-1280/mth CND Funds
40
Aug 7, 2025
About True North Property Management
At True North Property Management Inc., we set the standard for excellence in property care and tenant satisfaction. Based in Ontario, Canada, we manage residential properties across northern communities. Our remote team culture is built on communication, accountability, and a commitment to results—no matter where in the world you work from.
Role Overview
We are hiring a Remote Property Manager based in the Philippines to support our Canadian team. You’ll help oversee operations, rent collection, leasing coordination, and tenant relations—all from your home office. This role is ideal for a tech-savvy, organized professional who thrives in fast-paced environments and loves creating solutions.
Key Responsibilities
Operations & Task Management
Triage and assign maintenance tickets (e.g., lawn care, heating checks, fire inspections)
Track repair progress, seasonal maintenance, and unit readiness
Manage minor complaints like pet waste or parking issues
Coordinate “rent-ready” checklists before move-ins
Rent Collection & Financial Oversight
Monitor rent payments daily and follow up on late accounts
Negotiate and document repayment plans
Maintain accurate collection logs and issue notices as needed
Provide payment status updates to owners
Leasing & Tenant Support
Process applications and coordinate virtual tours
Prepare and organize digital leases and move-in/out docs
Answer tenant questions with empathy and efficiency
Support a smooth onboarding and offboarding experience
Communication & Documentation
Use RingCentral to handle inbound/outbound calls and messages
Keep team members and owners informed through consistent updates
Organize records across Microsoft tools like SharePoint and internal systems
Must-Have Qualifications
2+ years in property management, virtual assistance, leasing, or collections
Fluent English communication (verbal & written)
Proficient with Microsoft Office 365 Suite (Excel, Outlook, Word) and RingCentral
Experience with Buildium or other property management software is a strong asset
Reliable internet and a backup power solution (e.g., generator or UPS)
Quiet, professional home office setup
Detail-oriented, dependable, and solution-focused
Tools You’ll Use
RingCentral (VoIP & SMS)
Microsoft OneDrive, Word, Excel
Buildium or similar property management platforms (training provided)
Email
If you have experience using Buildium or similar platforms (e.g., AppFolio, Propertyware), please mention this in your cover letter.
What We Offer
100% remote role based in the Philippines
Fixed hours: Monday to Friday, 8:30 AM – 5:30 PM EST with the posibility for OverTime
Starting at $6.5 CAD/hour, with growth to $7.50/hour based on performance
Professional team culture with long-term growth potential
Ongoing training and performance support
How to Apply
Send your resume and a brief, customized cover letter to:
In your cover letter, include:
Your experience with property management or VA roles
Your comfort level with Excel and communication tools
Any experience with Buildium or similar software
Why you're excited to work with True North Property Management
Only qualified candidates will be contacted for interviews.