???? Operations Virtual Assistant (Creative Agency)

We are a fast-growing creative agency looking for a detail-oriented, systems-minded Virtual Assistant to manage day-to-day operations and help improve the backend of a video-focused marketing business.

We help local service providers, like realtors, lenders, and contractors, become the most trusted name in town through short-form video content, story-driven messaging, and social media distribution.

We deliver content weekly to multiple clients and need someone who can own the delivery process, manage the team, and keep everything running smoothly, without needing daily guidance or hand-holding.

???? What You’ll Be Responsible For
Manage and update our project tracker (Airtable) with task assignments and due dates

Monitor Dropbox folders for uploads, reviews, and final deliveries

Keep the team organized via Slack and project dashboards

Track deliverables for each client: reels, carousels, captions, review links, and approvals

Perform light QA (e.g., correct links, correct formats, no missing captions) before sending to clients

Proactively flag potential delays or bottlenecks

Create and maintain SOPs, internal checklists, and templates

Make process improvements and suggest more efficient workflows — not just follow instructions

? You’ll Thrive in This Role If You…
Have experience running creative or content-based projects (video, social, or marketing)

Are extremely organized and love building systems that keep everyone on track

Take initiative and solve problems before they’re noticed

Can think like an operator — you’re always two steps ahead

Are comfortable using:

Airtable and Trello

Dropbox

Slack

Google Drive

Are available Monday–Friday, with at least 2 hours/day overlap with EST

Long-term role with potential to grow in responsibility and pay

Work remotely with a calm, focused team that values autonomy and efficiency

???? How to Apply
Please send:

A short intro: Why does this role feel like a great fit for you?

An example of a system or process you improved in the past

Tools you’ve worked with in previous roles

Your time zone and weekly availability

We’re not looking for a task follower. We’re looking for a reliable partner behind the scenes who can keep projects moving, clients happy, and the system running better than ever.