Experienced Office Assistant

A professional and organized office-based role focused on scheduling, customer communication, and managing day-to-day operations.

Key Responsibilities:
• Manage daily schedules and appointments for clients and technicians.
• Handle incoming calls, schedule appointments, and update client details in the CRM system.
• Conduct follow-up calls with existing clients to schedule maintenance and additional services.
• Track technician tasks, monitor progress, and update schedules in real-time.
• Generate reports, track payments, manage invoices, and collect reviews from the field.
• Perform research to identify potential sales areas and create lead lists for future campaigns.
• Manage social media accounts and create basic graphic content using Canva or similar tools.

Requirements:
• Previous experience in office administration, dispatch, or a similar role is required.
• Experience in BPO (call centers) is a strong advantage – particularly with American customers.
• High-level English proficiency – speaking, reading, and writing.
• Excellent communication skills, patience, and customer service abilities.
• Experience working with American customers – highly preferred.
• Proficiency in CRM systems and computer-based tools.
• Basic graphic design skills (using Canva or similar platforms) – an advantage.
• Strong organizational skills, attention to detail, and the ability to multitask under pressure.
• Spanish speakers – preferred.

Why Join Us?
• Competitive salary: $700–$900 per month.
• Supportive and professional work environment.
• Long-term position with opportunities to grow and develop with the company.

To apply:
Complete the application form here:
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Important:
Applications submitted via email will not be considered.